CX Devices, Inc. imposes a low, $100 minimum order. In the event that a customer chooses to have partial shipments against an open order, CX Devices requires a $100 minimum shipment value. There are times, however, that we must impose higher minimums such as for unique or specialty items or items that have very little selling history to other customers.

In the absence of specifying a specific timeframe to complete a blanket purchase order, the order must be completed within 12 months ARO. At that time, unless a specific item has shipped in excess of 70% of initial ordered quantity, CX Devices reserves the right to bill customer at a revised price for the reduced quantity already shipped in order to meet a total item order value of 70% of the initial total quantity..

Net 30-day terms from date of invoice for approved accounts. Shipments outside the country require payment in advance, secured letter of credit or COD.   Approved Visa , Master Card and AMEX may also be accepted.

Invoices will Include all appropriate state sales taxes. Taxes will be omitted only If goods are purchased for resell and the customer has provided a current resale certificate and/or Corporate Federal Tax ID number for destination state at the time of order.

CXDevices, Inc.’s warranty on cable assemblies is 90 days from the date of shipment unless otherwise specified.  From time to time and depending on the application a longer or shorter warranty period might be specified or negotiated.  By this warranty CXDevices, Inc. shall replace or repair free of charge, all products which upon examination by CXDevices, Inc. indicates such non-conformance is as a direct result of defective materials and/or workmanship.  The warranty does not cover misuse or abuse by the customer.  All goods (or a sample representative of the defect) must be returned transportation charges prepaid by the customer.  Goods will not be accepted without prior authorization. An RMA number must be obtained from CXDevices, Inc..  Product returned without an RMA number will be refused.  In no event will CXDevices, Inc. be liable for consequential damages suffered by the customer for products found to be defective under this warranty.  CXDevices, Inc.’s liability is strictly limited to repair or replacement of the defective product.  

Upon cancellation of any order placed by customer and accepted by CXDevices, Inc., the customer shall pay cancellation charges equal to the expenses and/or cancellation charges CXDevices, Inc. Incurs from its supplier Including but not limited to CXDevices, Inc.'s administrative costs for processing and canceling the order. Orders marked non-cancelable/non-returnable will not be accepted for return or cancellation upon any circumstances.

CXDevices, Inc. ships FOB Merrimack, NH. Title to the products shall pass to the customer upon delivery by CXDevices, Inc. to the carrier. Risk of loss or damage during shipment and thereafter shall rest with the customer. Any claims for damage or loss of the products while in transit must be submitted and made against the carrier. Customer must inspect all orders upon receipt for completeness. Any claims for shortage must be made to CXDevices, Inc. within 10 days after the date the product was shipped from CXDevices, Inc.


* Prices, Terms and Conditions subject to change without notice